Legal Document

Privacy Policy — How rbajj Protects Your Personal Data

Your privacy matters to us. This policy explains what information rbajj collects, how it is used, and the steps we take to keep it secure for every player on our platform.

Overview

Introduction and Scope of This Policy

Last updated: January 2026

This Privacy Policy ("Policy") describes how rbajj collects, processes, stores, and protects personal information provided by or collected from players and visitors who use the rbajj platform at https://rbajj.org ("the Platform"). rbajj is an online casino and sports betting platform serving players in Bangladesh. By accessing the Platform and creating an account, you acknowledge that you have read this Policy and agree to the practices it describes.

rbajj is committed to handling your personal data responsibly and to maintaining your privacy at all times. This Policy applies to all personal information collected in connection with the Platform, including information gathered during account registration, identity verification, financial transactions, gameplay, and customer support interactions. This Policy should be read alongside rbajj's Terms and Conditions, which govern your use of the Platform overall.

Key Commitments

Our Privacy Commitments at a Glance

SSL Encryption

All data transmitted between your device and rbajj is protected by SSL encryption at all times.

No Data Sales

rbajj does not sell, rent, or trade your personal data to third-party marketing organisations under any circumstances.

Minimal Data Collection

rbajj collects only the data that is strictly necessary to provide the Platform's services and to comply with verification requirements.

Your Right to Access

You may request a copy of the personal data rbajj holds about you at any time by contacting our support team.

Cookie Controls

rbajj uses essential and functional cookies only. You can manage cookie preferences through your browser settings at any time.

For any privacy-related query, contact rbajj support via the email address published on this site. Response within 2 hours during Bangladesh Standard Time business hours.

Data Collection

Information We Collect

Personal Identity Information

When you create an rbajj account, we collect your full name, date of birth, email address, and the mobile number associated with your bKash, Nagad, or Rocket account. This information is required to verify your identity, comply with age verification obligations (21+ requirement), and to process financial transactions securely in your name.

Financial Transaction Data

rbajj records all deposit and withdrawal transactions processed through your account. This includes transaction amounts in Bangladeshi Taka, transaction timestamps, the payment method used (bKash, Nagad, Rocket, Upay, or bank transfer), and transaction reference numbers. This data is retained for financial reconciliation, fraud prevention, and in accordance with record-keeping obligations applicable to the Platform.

Usage and Gameplay Data

rbajj automatically collects data about how you interact with the Platform. This includes pages visited, games played, bet amounts, session duration, login timestamps, IP address (used for geographic verification), device type, operating system version, and browser type. This data is used to maintain Platform performance, detect unusual activity, and improve the user experience.

Customer Support Communications

When you contact rbajj customer support via email or any other written channel provided on the Platform, we retain a record of your communication, including the content of your message and any documentation you attach. This allows our support team to provide consistent, context-aware assistance and to maintain an accurate record of any complaints or account-related queries.

Data Use

How rbajj Uses Your Information

rbajj uses the personal information it collects solely for the following purposes. We do not use your data for any purpose beyond what is described in this Policy without first obtaining your explicit consent:

To verify your identity and confirm that you meet the 21+ age eligibility requirement for the Platform.
To process deposits and withdrawals through your registered bKash, Nagad, Rocket, or bank account.
To maintain the security of your account and to detect and investigate any suspicious or potentially fraudulent activity.
To provide customer support and to respond to account-related queries and complaints.
To improve Platform performance, fix technical issues, and optimise the user experience for Bangladesh-based players.
To comply with applicable record-keeping, age verification, and anti-money-laundering obligations relevant to the Platform's operations.

rbajj does not use your personal data for automated decision-making processes that produce legal effects without human oversight. Decisions that significantly affect your account — such as account suspension following a security review — always involve a human review step before any action is taken.

Data Sharing

        Core principle: rbajj does not sell your personal data. We do not share your personal information with third-party advertisers, data brokers, or marketing companies.
      

rbajj may share limited personal data with third parties only in the following circumstances, and only to the minimum extent necessary for the stated purpose:

Payment processors: transaction data is shared with bKash, Nagad, Rocket, Upay, and partner banks solely to execute deposits and withdrawals initiated by you.
Game providers: game studios such as Evolution Gaming, Pragmatic Play, Ezugi, Spribe, NetEnt, and Microgaming may receive your account session token to authenticate gameplay. No additional personal identity information is passed beyond what is required for game session management.
Legal and regulatory disclosure: where rbajj is required by applicable law or by a lawful order from a competent authority to disclose personal data, we will comply with that requirement to the extent legally obligated. Where permitted, rbajj will notify the affected player of such a disclosure.

In all cases where data is shared with a third party, rbajj requires that the receiving party maintains appropriate data security standards and uses the shared data only for the specific purpose for which it was provided. rbajj does not permit third parties to use data received from us for their own marketing, profiling, or secondary business purposes.

Cookies and Tracking Technologies

rbajj uses cookies — small text files stored on your device by your browser — to enable essential Platform functions and to improve your experience. rbajj does not use advertising cookies, cross-site tracking cookies, or third-party analytics cookies that report your activity to external services.

The cookies used by rbajj fall into the following categories:

Essential cookies: required for the Platform to function correctly. These include session authentication cookies that keep you logged in securely during your visit. Disabling these cookies will prevent the Platform from working.
Functional cookies: used to remember your preferences (such as language selection and display settings) so that you do not need to reconfigure them on each visit.
Performance cookies: collect anonymised data about how players navigate the Platform (page load times, most-visited sections) to help us identify and resolve technical issues. No personally identifiable information is included in this data.

You can control and delete cookies through your browser settings at any time. Instructions for managing cookies vary by browser — refer to your browser's help documentation for guidance. Please note that disabling essential cookies will affect your ability to log in and use the Platform's core functions.

Security

Data Security and Retention

All personal data transmitted between your device and rbajj's servers is protected by SSL (Secure Sockets Layer) encryption. rbajj servers apply access controls so that player data is accessible only to authorised personnel with a legitimate operational need.

rbajj retains your personal data for as long as your account remains active and for a period thereafter as required by applicable record-keeping obligations. Account transaction records and identity verification documents are retained for a minimum period consistent with anti-money-laundering and financial compliance requirements. If you close your account, rbajj will delete or anonymise your personal data within a reasonable period, subject to any overriding legal retention obligation.

While rbajj takes all reasonable and practical steps to protect your personal data, no internet-based system can be guaranteed to be completely secure. In the event of a data security incident that is likely to result in a material risk to the rights of affected players, rbajj will notify affected players promptly and take all necessary steps to contain and remediate the incident. You are responsible for maintaining the confidentiality of your account credentials and should contact rbajj support immediately if you suspect your account has been compromised.

Your Rights

Your Rights Regarding Your Personal Data

rbajj respects your rights in relation to the personal data we hold about you. You may exercise any of the following rights at any time by contacting rbajj support via the email address published on this site:

Right of access: request a copy of the personal data rbajj holds about you.
Right of rectification: request that any inaccurate or incomplete personal data held about you be corrected.
Right of erasure: in certain circumstances, request that rbajj delete the personal data it holds about you, subject to any overriding legal retention obligation.
Right to restriction of processing: request that rbajj limit the way it uses your personal data while a query or complaint is being investigated.
Right to object: object to rbajj processing your personal data for purposes beyond those strictly necessary to provide the Platform's services.

rbajj will respond to all rights requests within a reasonable timeframe and in any event within 30 days of receiving a valid request. Where a request cannot be fully fulfilled — for example, where fulfilling an erasure request would conflict with a legal retention obligation — rbajj will explain the reason clearly in its response.

Third Parties

Third-Party Services and External Links

The rbajj Platform integrates games and content from licensed third-party providers including Evolution Gaming, Pragmatic Play, Ezugi, Spribe, NetEnt, and Microgaming. These providers operate their own game environments and may process certain session-level data as part of delivering their games. rbajj has contractual arrangements with all integrated game providers requiring them to handle any player data in a secure and responsible manner consistent with this Policy.

The rbajj Platform does not contain links to external third-party websites. However, if you access the Platform via a link from an external source, rbajj is not responsible for the privacy practices of that external source. This Policy applies solely to information collected directly through the rbajj Platform.

Updates

Changes to This Policy and How to Contact Us

rbajj reserves the right to update or amend this Privacy Policy at any time. When material changes are made to this Policy, rbajj will publish the updated version on the Platform and update the "Last updated" date shown at the top of this page. Your continued use of the Platform after any such update constitutes your acceptance of the revised Policy. If you do not agree with the changes, you should cease using the Platform and contact rbajj support to request account closure.

If you have any question about this Privacy Policy, wish to exercise any of your data rights, or want to report a concern about how rbajj handles your personal data, please contact rbajj support using the email address published on this site. All privacy-related queries are handled by the rbajj support team and will receive a substantive written response within 2 business days during Bangladesh Standard Time (BST, UTC+6) business hours.

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